We use your personal information to:

• Process bookings: Confirm reservations, send vouchers, and coordinate with service providers
• Communicate with you: Send booking confirmations, updates, and respond to inquiries
• Improve our services: Analyze usage patterns to enhance user experience
• Legal compliance: Meet legal and regulatory requirements
• Marketing: Send promotional offers (only with your consent)

We may share your information with:

• Service Providers: Tour operators, transfer companies, and ferry operators to fulfill your bookings
• Payment Processors: Stripe for secure payment processing
• Legal Authorities: When required by law or to protect our rights

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• PCI-DSS compliant payment processing through Stripe

Our website uses cookies to:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Opt-out of marketing communications

To exercise these rights, contact us at privacy@summerland.asia

We retain your personal information for:

• Booking data: 7 years (for legal and accounting purposes)
• Marketing preferences: Until you unsubscribe
• Website analytics: 26 months
• Customer inquiries: 2 years after resolution

Your data may be transferred to and processed in countries outside your residence, including Thailand where our operations are based. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.